Getting a specialist appointment often means dialing until a human picks up. Ferry Health raised $9M to put an AI agent on that job. The startup emerged from stealth with software that schedules and navigates care for patients.
Andreessen Horowitz and Index Ventures backed the seed round. Chief executive Mehul Mehta, formerly an investor at a16z Bio + Health, founded Ferry in early 2024 with Keyur Mehta and Andrew Buie.
The product pairs large language model reasoning with autonomous voice calling agents. A patient describes what they need, and the system dials clinics, works through phone trees and books in-network care.
The problem is structural. Most specialty offices, imaging centers and clinics still expose no scheduling API and no online booking widget. Conversational AI has matured on the clinical documentation side, while consumer navigation stayed stuck on hold.
Rather than chase patients directly, Ferry routes through institutions. Health systems, insurers, digital health companies and care navigation platforms all serve as channels. Agents land inside referral paths patients already follow.
Why it matters: patients lose weeks to dead-end calls, and health systems absorb the cost when appointments go unfilled. Voice agents promise to close part of that gap. Booking accuracy and error handling will decide whether insurers trust them with access to care.
