DexCare is buying care coordination company Mila Health. The deal pushes the scheduling vendor’s AI agents into the weeks that follow a visit. Financial terms were not disclosed.
DexCare began as a spinout of Providence and built demand and capacity management software for large health systems – matching patients to the right care setting and keeping operating rooms and clinics filled. Mila Health focuses on what happens after the visit: following up on referrals, closing care gaps and keeping patients from falling out of the system between appointments.
Combined, the companies describe a single agent layer that runs from the moment a patient searches for care through the weeks after a consultation. DexCare says the pairing lets health systems act on signals generated during booking rather than losing them when the appointment ends.
The acquisition fits a broader pattern in health IT this year. Vendors that sold point solutions for scheduling, intake or documentation are buying adjacent capabilities to become the operating layer for patient access, arguing that fragmented tools create the handoff failures patients notice most.
For health systems, the pitch is fewer integrations and one vendor to hold accountable when a referral goes missing. The risk is concentration: a single platform outage or model failure would touch more of the patient journey at once.
DexCare did not say how many Mila Health employees will join or when the combined product will ship.
