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News & Alerts

Heidi cuts 108 roles weeks after a $475M raise and two exits

A Melbourne AI scribe with $50M in annual revenue is restructuring anyway, a signal that fast growth and stable structure are not the same thing.

MedSpark Staff
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msadmin
MedSpark Staff
Bymsadmin
Medical, Healthcare, & Biotech/Pharma AI News
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Published: November 7, 2026
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Heidi Health is cutting about 18% of its global workforce, roughly 108 roles, and losing two of its three co-founders, six weeks after announcing a $475M funding package.

Contents
Growth was not the problemThe exitsReading the timing

Growth was not the problem

Chief executive Tom Kelly told staff the Melbourne company now supports three million patient interactions a week and is still expanding products and markets. The cuts came from a review of where people and money were pointed, not from a demand collapse.

The restructure pulls customer support into product, consolidates R&D under a single roadmap, and hands the newer product lines dedicated teams and clearer ownership.

The exits

Co-founders Waleed Mussa, the chief financial officer, and Yu Liu, the chief technology officer, are leaving for different reasons. Mussa stays a couple of weeks to finish work tied to the raise and hand over partnerships. Liu moves to an advisory role on models and hardware through March 2027.

Kelly called the departures sad news and said the pair built Heidi with him.

Reading the timing

The company raised a $140M Series C led by Blackbird at a A$1.26B valuation in September, plus a separate $240M debt facility from General Catalyst’s Customer Value Fund.

Kelly has said revenue reached $50M annual recurring. The cuts land in the same week Canva announced a 22% restructure, which is worth noting for anyone modeling Australian health tech as a growth-at-all-costs market. Severance exceeds statutory minimums in every country, Kelly said.

TAGGED:AI scribesAustraliaClinical DocumentationDigital HealthHeidi HealthLayoffs
SOURCES:Heidi HealthStartup Daily
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